Gaming at okaygames should always be fun — a form of entertainment, not a way to earn money or escape problems. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control, set healthy limits, and reach out for help when they need it.
At okaygames, we believe that responsible gaming is not just a legal checkbox — it's a core part of who we are as a platform built for Filipino players. Whether you're spinning slots from Makati, playing live bingo in Cebu, or catching a PBA game on our sportsbook from Davao, we want every session to be something you enjoy and walk away from feeling good about.
Problem gambling is a real concern, and okaygames takes it seriously. We've invested in tools, training, and partnerships that put player wellbeing at the center of everything we do. Our responsible gaming framework is built around three pillars: Prevention, Control, and Support.
In line with Philippine law and PAGCOR regulations, okaygames strictly enforces a 21+ age restriction on all accounts. No one under 21 years of age is permitted to register, deposit, or play on the okaygames platform — no exceptions.
Every tool below is available free of charge to all registered okaygames players. Access them anytime through your account settings or by contacting our support team.
Set a daily, weekly, or monthly deposit cap in Philippine Peso (PHP) to keep your spending within a budget you're comfortable with. Limits take effect immediately and can only be lowered — not raised — without a mandatory 7-day cooling-off period.
Define the maximum amount you're willing to lose over a set period. Once your loss limit is reached, okaygames will automatically pause your gaming session for the remainder of that period — no override, no exceptions.
Set a maximum session duration so okaygames reminds you — or automatically logs you out — when you've been playing for too long. Time flies when you're having fun; this tool makes sure you stay aware of how long you've been at it.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended from all gaming activity. It's a lighter alternative to full self-exclusion for players who just need a breather.
If you feel your gaming is becoming a problem, you can self-exclude from okaygames for a minimum of 6 months or permanently. During self-exclusion, your account is fully locked and you will not receive any marketing communications from us.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks are designed to keep you grounded and help you make informed decisions about continuing to play.
Example only — your actual limits are set by you in your account settings. Limits can be lowered instantly; increases require a 7-day review period.
Log in to your okaygames account and go to Account Settings.
Select Responsible Gaming from the settings menu.
Choose the tool you want — deposit limit, loss limit, cool-off, or self-exclusion.
Confirm your selection. Changes take effect immediately or within 24 hours depending on the tool.
Problem gambling can affect anyone — regardless of age, income, or how long they've been playing. The earlier you recognize the signs, the easier it is to get back in control. If any of the following sound familiar, it may be time to use one of okaygames's responsible gaming tools or reach out for professional support.
Remember: recognizing a problem is not a weakness. It takes courage to be honest with yourself, and okaygames is here to support you every step of the way — whether that means setting a deposit limit, taking a cool-off break, or self-excluding entirely.
Answer these questions honestly. If you find yourself saying "yes" to three or more, we strongly encourage you to use okaygames's responsible gaming tools or speak to a professional.
This is not a clinical diagnostic tool. If you answered "yes" to three or more questions, please consider reaching out to a professional counselor or using okaygames's self-exclusion feature. You can also contact the PAGCOR Responsible Gaming Hotline for free, confidential support.
okaygames works alongside recognized organizations in the Philippines to ensure players have access to professional support whenever they need it.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides resources, guidelines, and a dedicated responsible gaming program for Filipino players who need support.
The NCMH Crisis Hotline provides free, confidential mental health support to Filipinos across the country. If gambling-related stress, anxiety, or depression is affecting your daily life, trained counselors are available to help — 24 hours a day, 7 days a week.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Manila, Cebu, Davao, and other major cities.
Our dedicated responsible gaming support team is available 24/7 to help you activate any player protection tool, process a self-exclusion request, or simply talk through your concerns. Reach us at [email protected] — we respond to all responsible gaming inquiries as a priority.
The DSWD provides social protection services to vulnerable Filipinos, including those affected by gambling-related financial hardship. If you or a family member is experiencing financial difficulty as a result of problem gambling, DSWD offices are available in every province and city.
Sometimes the most powerful support comes from the people closest to you. If you're struggling, consider talking to a trusted family member or friend. okaygames also encourages family members who are concerned about a loved one's gambling to reach out to us directly — we can help.
Set your limits before you start, stay aware of your habits, and remember — gaming at okaygames is meant to be fun. Join thousands of Filipino players who enjoy okaygames responsibly every day.
21+ only. Please gamble responsibly. If gaming stops being fun, use our responsible gaming tools or contact [email protected]