At okaygames, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data okaygames collects from Filipino players, how we use it, who we share it with, and what rights you have under Philippine law.
These six principles summarize our approach to data privacy. The full details are in the policy sections below.
okaygames processes all personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules. Your data rights as a Filipino are protected.
All data transmitted between your device and okaygames is encrypted using industry-standard 256-bit SSL technology. Your personal and financial information is never sent in plain text.
okaygames does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used only to operate and improve the okaygames platform.
Filipino players have the right to access, correct, and request deletion of their personal data held by okaygames, subject to legal retention requirements. Submit requests to our Data Protection Officer.
okaygames collects only the personal data that is strictly necessary for account operation, KYC compliance, and service delivery. We do not collect data beyond what is needed for these purposes.
You can opt out of okaygames marketing communications at any time — via your account settings, by replying to any marketing message, or by contacting our support team directly. We respect your preferences.
This Privacy Policy is issued by okaygames ("okaygames," "we," "us," or "our") and applies to all personal data collected through the okaygames website at okaygames.net, its associated mobile applications, and any related services, promotions, or communications (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission ("NPC"). By registering on or using the okaygames Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on matters of data privacy, this Privacy Policy shall prevail.
okaygames collects personal data from you directly, automatically through your use of the Platform, and in some cases from third parties. The categories of personal data we collect are described below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, home address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank) | Deposit & withdrawal processing |
| Verification Documents | Passport, UMID, SSS ID, driver's license, proof of billing | KYC compliance |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
When you access and use the okaygames Platform, we automatically collect certain technical and behavioral data, including:
okaygames may receive personal data about you from third-party sources, including payment processors (such as GCash and PayMaya), identity verification service providers, fraud detection agencies, and regulatory bodies such as PAGCOR, where disclosure is required or permitted by law.
okaygames uses your personal data for the following purposes:
Under the Philippine Data Privacy Act, okaygames processes your personal data on the following legal bases:
okaygames does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the okaygames Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, cloud hosting providers, customer support platform operators, and fraud detection services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
okaygames may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of okaygames's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
We may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our Data Protection Officer.
okaygames uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your experience, maintain session security, and analyze usage patterns. The types of cookies we use are as follows:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your okaygames account. For a full list of cookies used on the Platform, please contact our Data Protection Officer.
okaygames retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| Financial & Transaction Data | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| KYC Documents | 5 years after account closure | PAGCOR & AML compliance |
| Customer Support Records | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Data Privacy Act (RA 10173) |
| Technical & Usage Logs | 12 months from collection | Security & fraud prevention |
Upon expiry of the applicable retention period, okaygames will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
okaygames implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While okaygames takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your okaygames account credentials and for notifying us immediately of any suspected unauthorized access.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okaygames. To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 13.
okaygames will respond to all data subject requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further thirty (30) days, with notice to you. We may request proof of identity before processing any data subject request.
The okaygames Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. okaygames does not knowingly collect personal data from individuals under the age of 21.
If okaygames becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the okaygames Platform, please contact us immediately at the details provided in Section 13 so that we can investigate and take appropriate action.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. okaygames supports responsible gaming and takes its obligations regarding the protection of minors seriously.
okaygames primarily stores and processes personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or service providers with operations in other jurisdictions.
Where such transfers occur, okaygames ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection.
By using the okaygames Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.
okaygames reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated whenever a material change is made.
Where changes are material, okaygames will notify registered players by email or by a prominent notice on the Platform prior to the changes taking effect. Your continued use of the okaygames Platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how okaygames protects your personal data. If you have any questions about changes to this Policy, please contact our Data Protection Officer.
okaygames has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact our DPO using the details below.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information about your rights and how to file a complaint, visit the NPC's official resources.
For questions about responsible gaming, self-exclusion, or account management, please visit our Responsible Gaming page or our FAQ.
Now that you know how okaygames protects your privacy, join hundreds of thousands of Filipino players who trust us with their gaming experience — fast GCash payouts, 800+ games, and 24/7 local support.
21+ only. Please game responsibly. This Privacy Policy applies to all okaygames accounts and Platform users.